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SupportMD

IT Operations and Support
Optimize IT Infrastructure. Strengthen patient care. Maximize practice efficiency seamlessly.

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Personalized IT Management

24/7 Support

CIO-Level Advising

Managing complex IT operations is a massive burden on healthcare practices.

Practices face countless daily challenges made worse by weak, unsupported IT operations.

You deserve to focus on patient care,
knowing your IT needs are fully supported

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We built SupportMD™ to help
Advance your healthcare mission.

Our Proactive Approach to IT Lifecycle Management

With over a decade of building and supporting healthcare-specific IT solutions, we know the best service request is no service request.

That’s why we identify and address problems before they disrupt your patients or staff.

24/7 systems monitoring

Regular reviews

Unlimited support from IT experts

What's Included
in SupportMD

Account Management

Account Management

Benefit from a dedicated account manager who genuinely understands your situation, prioritizes your needs, and helps align your IT infrastructure with your practice's goals.

On-Site IT Support

On-Site IT Support

While most IT problems can be solved remotely or over the phone, some require on-site intervention. We'll send a PEAKE technician to your practice at no additional charge.

Project Services

Project Services

When you're ready to expand, relocate, or integrate new applications, our professional services team keeps your operations running without disruptions.

Strategic Advising

Strategic Advising

Leverage insights fran ClO-level advisors and periodic reviews for strategic alignment, and uncover new opportunities to maximize your investment.

Streamlined Procurement & Logistics

Streamlined Procurement & Logistics

With access to our major tech vendors and dedicated team, you can easily get equipment, repairs, secure storage, and more

IT Reporting

IT Reporting

Manage IT investments with this user-friendly, proprietary portal that automates reporting and aggregates assets, software licenses, and budgeting information.

Most IT services aren’t built to truly support healthcare practices and their patients.

PEAKE gives you confidence with a reliable IT infrastructure and hands-on support tailored to your unique needs and goals.

Empower a resilient workforce, enable scalable growth, reduce investment waste, and enhance patient engagement—all in pursuit of healthcare excellence.

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