Rather than traditional dictation where a doctor may have to use a structured form for entry and sit at a desk to record and enter notes, Dragon Medical One with Nuance DAX, aka DAX Copilot, listens to the entire multi-party encounter (patient and provider) and generates a note to the desired format of the practice. You simply download the app and just let it listen as you conduct your visits and it writes the note in your EHR.
The key value proposition of DAX Copilot is that the provider saves time on note taking and can focus on patient experience. An additional benefit is improved admin and billing team productivity and experience as notes can consistently and efficiently be documented at the point of encounter, with recommendations in real time for documentation improvements for optimized billing and compliance. .
The key drawback to DAX Copilot is cost and learning curve. While the potential to improve note taking and billing are well documented in case studies, the first few months will require a major commitment from providers and admin to adapt existing workflows and integrate DAX Copilot. With an estimated price tag of over $500 a month per provider this is best for medical systems who have the staff and capital to commit to a long term plan for implementation.
Relevant Links:
- Athena: https://marketplace.athenahealth.com/product/DAX
- EClinicalWorks: https://www.nuance.com/healthcare/ehr-partnerships/eclinicalworks.html?srsltid=AfmBOoqrtmP-TxxvaWL212aBJHBK5TobZDadcCXvhXfV_7AmYwremqZz
- Case Study: https://www.nuance.com/content/dam/nuance/en_us/collateral/healthcare/case-study/cs-nuance-dax-supports-wellspan-healths-approach-to-community-care-en-us.pdf
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